Our Services

We Provide A Wide Range Of Services

ON-SITE INSTALLATION

Our team is composed entirely of certified technicians. This provides you, from the first meeting to the final installation, the support of a qualified person who understands your needs.

With Scanpro, you avoid having to divide your resources among multiple vendors. It saves you time and remove the risk that your problems are bounced from one provider to another. By grouping all of our services in one place we can offer an onsite turn-key installation.

By combining products as diverse as server systems and network wiring closet with our PC and wireless solutions, you are assured that all of our on-site installation will be made and supported by a certified and dedicated team.

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REPAIR AND SERVICES

Having an equipment failure is expensive! We offer on-site or return to depot repair and configurations services at our St-Eustache offices. At Scanpro, we make urgent situations our priority.

We support all data entry and product identification equipment including: Zebra, Honeywell, Sato, Toshiba Tec, Elo Touch, Cipherlab, Geovision, Cognex, Nita, Ricelake, Kilotech and more.

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scheduled maintenance services

In today’s industrial world, peace of mind and productivity must go hand in hand.

We all know that production stoppages following the breakdown of an element in this chain are costly for everyone.

The way to remedy this is simple, planning the maintenance of its various elements, let's not wait for them to break, let's be proactive.

Scanpro offers a wide range of scheduled maintenance services that can suit your needs.

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SITE SURVEY

Our knowledge combined with our wireless Wifi analysis software, ensures that we can detect sources of interference in the 2.4GHz and 5GHz frequencies and all ROGUE access point that can come cause problems on your existing wireless network.

If you do not have a wireless network and you want to implement one, our portable equipment will allow us to show you the exact location where you need to install access points and to determine their number to make sure of the optimum coverage.

A detailed report in color, for a better understanding of the results, will be provided following the work. Scanpro’s warranty also accompanies our work to assure support in the event of a problem when setting up your system.

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SERVICE CONTRACT

We are convinced that all equipment, through regular maintenance, is more efficient and more reliable. Such protection can be provided by a service contract that gives the end user the peace of mind at a reasonable price.

You increase the availability of your machines according to the principle “prevention is better than cure”. Which, in practice, results in a sure reduction of unscheduled downtime. You are safe from unexpected bills because you “budget” your risk on an annual basis.

Being a certifed partner with our suppliers such as Zebra, Cipherlab, Honeywell … we can manage and take care of your service contracts for you.

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TECHNICAL SUPPORT

Chat with our technical support. Fast, simple and worry-free! Technical support specialists offer assistance and answer questions about the functionality and use of products and systems. Solve your problems by contacting Scanpro’s technical support experts to help you troubleshoot your hardware.

To benefit from unlimited phone support at no cost, let us offer you our service and support contract.

If you have any interrogations or any other technical questions do not hesitate to contact our team who will be happy to enlighten you on the various functions of our products.

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